The Deep East Texas Regional Housing Authority (DETCOG) cares deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.

 

We strongly urge you to read this policy and make sure you fully understand it, before you access or use any of our services. 

 

Deep East Texas Regional Housing Authority is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Deep East Texas Regional Housing Authority site and governs data collection and usage. By using the Deep East Texas Regional Housing Authority site, you consent to the data practices described in this statement.

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Collection of your Personal Information

Deep East Texas Regional Housing Authority collects personally identifiable information, such as your email address, name, home or work address or telephone number. Deep East Texas Regional Housing Authority also collects anonymous demographic information, which is not unique to you, such as your zip code, age, application preferences, gender, interests and favorites.

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit and/or debit card information), comments, feedback, product reviews, recommendations, and personal profile. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Deep East Texas Regional Housing Authority public message boards, this information may be collected and used by others. Note: Deep East Texas Regional Housing Authority does not read any of your private online communications.

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Deep East Texas Regional Housing Authority encourages you to review the privacy statements of Web sites you choose to link to from Deep East Texas Regional Housing Authority so that you can understand how those Web sites collect, use and share your information. Deep East Texas Regional Housing Authority is not responsible for the privacy statements or other content on Web sites outside of the Deep East Texas Regional Housing Authority and Deep East Texas Regional Housing Authority family of Web sites.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Use of your Personal Information

Deep East Texas Regional Housing Authority collects and uses your personal information to operate the Deep East Texas Regional Housing Authority Web site and deliver the services you have requested. Deep East Texas Regional Housing Authority also uses your personally identifiable information to inform you of other products or services available from Deep East Texas Regional Housing Authority and its affiliates. Deep East Texas Regional Housing Authority may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Deep East Texas Regional Housing Authority does not sell, rent or lease its customer lists to third parties. Deep East Texas Regional Housing Authority may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Deep East Texas Regional Housing Authority may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Deep East Texas Regional Housing Authority, and they are required to maintain the confidentiality of your information.

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Deep East Texas Regional Housing Authority does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

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Deep East Texas Regional Housing Authority keeps track of the Web sites and pages our customers visit within Deep East Texas Regional Housing Authority, in order to determine what Deep East Texas Regional Housing Authority services are the most popular. This data is used to deliver customized content and advertising within Deep East Texas Regional Housing Authority to customers whose behavior indicates that they are interested in a particular subject area.

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Deep East Texas Regional Housing Authority Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Deep East Texas Regional Housing Authority or the site; (b) protect and defend the rights or property of Deep East Texas Regional Housing Authority; and, (c) act under exigent circumstances to protect the personal safety of users of Deep East Texas Regional Housing Authority, or the public.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Use of Cookies

The Deep East Texas Regional Housing Authority website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

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One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Deep East Texas Regional Housing Authority pages, or register with Deep East Texas Regional Housing Authority site or services, a cookie helps Deep East Texas Regional Housing Authority to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Deep East Texas Regional Housing Authority Web site, the information you previously provided can be retrieved, so you can easily use the Deep East Texas Regional Housing Authority features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Deep East Texas Regional Housing Authority services or Web sites you visit. If you don’t want us to process your data anymore, please contact us at housing@detcog.org or by US Mail to: 1405 Kurth Dr, Lufkin TX 75904-1929.

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Security of your Personal Information

Deep East Texas Regional Housing Authority secures your personal information from unauthorized access, use or disclosure. Deep East Texas Regional Housing Authority secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

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Changes to this Statement

Deep East Texas Regional Housing Authority reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at housing@detcog.gov or by US Mail to: 1405 Kurth Dr, Lufkin TX 75904-1929.

Deep East Texas Regional Housing Authority welcomes your comments regarding this Statement of Privacy.

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Have any questions or suggestions? We’d love to hear them!

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Effective Date: December 9, 2019

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